Overview

This Pricing Policy outlines how Soundnex determines prices for our products and services. We strive to maintain fair, transparent, and competitive pricing across our entire range of offerings.

Standard Pricing

All prices listed on our website are in United Kingdom currency unless otherwise specified. Prices shown include applicable taxes but exclude shipping costs, which are calculated at checkout based on your delivery location and chosen shipping method.

We regularly review our prices to ensure they remain competitive within the Audio equipements market. Our pricing structure takes into account various factors, including manufacturing costs, market conditions, competitor pricing, and the value we provide to our customers.

Price Changes

Soundnex reserves the right to modify prices for any product or service at any time without notice. However, we will honor the price quoted at the time of purchase for orders that have been confirmed.

In the rare event of a pricing error on our website, we reserve the right to cancel any orders placed at the incorrect price, even if the order has been confirmed and payment has been processed. If this occurs, we will notify you promptly and offer you the option to purchase the item at the correct price or cancel your order with a full refund.

Discounts and Promotions

Soundnex may offer discounts, promotions, or special offers from time to time. These offers are subject to specific terms and conditions, which will be communicated at the time of the promotion.

Promotions typically have a defined duration, and we reserve the right to modify or withdraw any promotion at our discretion. Unless otherwise specified, promotions cannot be combined with other offers or applied retroactively to previous purchases.

Discount codes are intended for single use per customer unless explicitly stated otherwise. We reserve the right to refuse or cancel orders that appear to be using multiple discount codes or engaging in other forms of discount abuse.

Bulk Purchasing

Soundnex offers special pricing for bulk purchases. If you are interested in placing a large order, please contact our customer service team at Contact@soundnex.shop for a custom quote. Bulk pricing is determined based on order quantity and product availability.

Price Matching

Soundnex is committed to offering competitive pricing. In select cases, we may consider matching prices offered by authorized retailers for identical products under comparable terms. Price matching requests are reviewed on a case-by-case basis and are subject to verification.

To request price matching, please contact our customer service team at Contact@soundnex.shop with details of the competitor's offer, including the retailer name, product details, and a link to the offer or other verification.

Membership and Subscription Pricing

If you purchase a subscription or membership plan, you will be billed according to the pricing terms in effect at the time of your purchase. We will notify subscribers of any price changes at least 30 days before they take effect.

Special introductory rates apply only for the specified promotional period. After the promotional period ends, your subscription will be automatically renewed at the then-current standard rate unless you cancel it before the end of the promotional period.

Payment Methods

Soundnex accepts various payment methods, which may include credit/debit cards, PayPal, and other electronic payment options. All payments are processed securely through our payment processors.

In some cases, your payment method may be pre-authorized for the amount of your purchase at the time you place your order. The actual charge will only be processed when your order is shipped.

Currency Exchange

If you are purchasing from outside United Kingdom, the price you pay in your local currency will be determined by the exchange rate used by your payment provider at the time of purchase. Soundnex is not responsible for any additional fees that may be charged by your bank or payment provider for currency conversion.

Questions About Pricing

If you have any questions about our pricing policy or believe that an item has been incorrectly priced, please contact our customer service team at Contact@soundnex.shop or call us at 447404460503.

Policy Updates

Soundnex reserves the right to modify this pricing policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

Last updated: 2025-03-28